Guaranteed lowest price
In www.amrey-hotels.com, best price guarantee is always available. It's a commitment we have with our customers: to offer the best hotels at the best price online
We are so convinced that, if you make a booking on our website, and within 12 hours, you find a lower rate available on any other site, we will keep you the lowest price and we will give you an additional 10 % discount.
Other advantages of booking directly on amrey-hotels.com :
- 24 hour telephone assistance
- Reservation in three clicks
- No handling fee
- Prompt booking confirmation
If you find a lower rate than booked on www.amrey-hotels.com within 12 hours from your booking confirmation, you must send a request of Guaranteed Lowest Price Claim to one of these e-mails (depending on the hotel reserved) diagonalreservas@grupoamrey.com, santpaureservas@grupoamrey.com or lamihostal@grupoamrey.com, or by fax (+34) 93 309 67 27 (Hotel amrey Diagonal), (+34) 93 433 41 51 (Hotel amrey Sant Pau) or (+34) 93 473 37 27 (Hostal Lami)
Be sure to attach a screenshot (Keys "Print. Screen / SysRq" or "PrtSc key" or "Command-Shift-4 and paste) with the details of the rules and restrictions of this rate that must be available.
Once our reservation staff verifies that the information is correct and complies with the necessary terms and conditions, we will contact you to notify the change of rate with 10% extra discount.
Terms and conditions:
- The customer must book on www.amrey-hotels.com
- The conditions for the best rate found on another website must exactly match the net rate booked on amrey hotels:
or same hotel
or same room type and bed type
or same duration and period of stay
or same conditions of sale, cancellation of payment, prepayment, or relating to
booking modification
or same amount of people
or same currency
- Price available to the public on the Internet and verifiable by amrey hotels team
- The comparison rate will not include taxes associated to the city / country in question or any other taxes associated to the room rate.
Best price guarantee not applied in the following rates:
- Rates not publicly guaranteed (such as negotiated rates, special contracts or group rates, tour operators, companies, associations, etc.).
- Rates on opaque online websites (without identifying the hotel's name, street address or room availability until the user has not made the payment of the reservation of the room/s).
- Rates for "promotional packages." .
- Rates containing flaws on its website at the time of making the request or reservation.
- Changes in the price due to fluctuations and / or differences in currency exchange rates. The exchange rate should be the same as amrey hotels applied at the time of purchase.
- Rates offline.
- Rates on websites that offer payment with vouchers.